6767 Forest Hill Avenue, #234, Richmond VA 23225 voliver@thehopeinc.com 804-320-1395

Assessment Specialist

Full Time
6767 Forest Hill Ave Richmond, VA 23225
Posted 1 year ago

IMMEDIATE SUPERVISOR: Director of Services or Program Supervisor

DESCRIPTION: This position provides direct services to clients and families. The
candidate will prove quality assurance checks i.e. reviewing, editing and updating of
client files for all programs, initial assessment, linking and coordinating services to
families. Additionally the candidate will participate in regular meetings and weekly
supervision and perform the task outline below.


Complete initial assessment of client/family situations and ongoing monthly reports
following the approved format. Participates in the service plan within the initial thirty-
day period.

1. Take the majority of referral calls.

2. Request add'l referral information (if from the hospital) and/or fill out a referral statement with pertinent information.

3. Check Medicaid Status on Medicaid and Magellan Websites. (Magellan has a recent address, which is an important piece of information). Note: which type of insurance do they have to determine the expected stay.

4. Maintain frequent contact with referral sources regarding the status of the referral (i.e. if we have room or not). This includes making contact with the Program Supervisor to inform them of the referral, checking availability, and making sure that they believe the potential client is an appropriate referral.

5. Schedule and complete preliminary assessments with potential clients (For Crisis: if they are in the hospital)(For MHSS: Schedule the full assessment with the client in their home at a later time) to determine eligibility.

6. Complete the assessment interview and/or intake process

7. Complete Initial ISP before the end of the assessment interview with the crisis client. The comprehensive ISP is due within a 72-hour window.

8. Complete Assessment Documents and accompanying progress notes.

9. Send in a Request for Registration (for Crisis) and Request for Authorization (for

10. Email or give all assessment documents to whoever needs them and identify a counselor.

11. Communicate with insurance and Keisha regarding authorization status and provide authorization approval info when approved.

12. Complete Master ISPs and Biopsychosocial Assessment for MHSS Clients (Must
be completed within 30 days of the start of MHSB services).

13. Complete Weekly referral report and attend weekly management meetings to present report.

14. And all other duties assigned by the supervisor or executive member


  • Case management
  • Oral and written communication
  • Group and individual counseling
  • Family Counseling
  • Crisis intervention
  • Report Writing and Other Client Documentation
  • Service Plan Development and Implementation

Knowledge of:

  • Community Resources
  • Counseling Interventions
  • Human Development
  • Group Dynamics
  • Computer skills (Windows)Training’s/Certifications:
  • Restraint TechniquesOTHER:
  • Home Telephone
  • DMV license
  • Checking/Saving Account

Minimum Qualifications:
A Licensed Mental Health Profession, LMH-E, LPC-R and LCSW-R with 2 years of successful work history and experience with children and adolescents, families and adults with mental illness and meets the criterion for services. Educational Master Level in the Human Services field and experience equal families in the field of human services field, social work, education or other allied discipline or an undergraduate degree in a profession related to human development social sciences.

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Additional Information